Home Office Contact Us

How to Contact the Home Office and UKVI About Visas

The UK Home Office handles various immigration and citizenship matters, and there are multiple ways to reach out to them depending on your location and query.

Here’s an updated guide on the different methods to contact the Home Office, ensuring you efficiently get the help you need.

Contacting the Home Office from Within the UK

General Enquiries:

Phone: +44 (0) 300 790 6268
Alternative Number (if you cannot call 0300 numbers): +44 (0) 203 875 4669
Opening Hours: 09:00 – 16:45 (Monday to Thursday), 09:00 – 16:30 (Friday)

EU Citizen/Settlement Application Queries:

Phone: +44 (0) 300 123 7379
Opening Hours: 08:00 – 20:00 (Monday to Friday), 09:30 – 16:30 (Saturday and Sunday)

Asylum Queries:

Phone: +44 (0) 80 8801 0503
Email: ASCorrespondence@migranthelpuk.org
Opening Hours: 08:30 – 17:00 (Monday to Friday)

Sponsor and Educator Queries:

Phone: +44 (0) 300 123 4699
Employer Email: businesshelpdesk@homeoffice.gov.uk
Educational Institution Email: educatorshelpdesk@homeoffice.gov.uk
Opening Hours: 11:00 – 15:00 (Monday to Thursday)

Costs of Contacting the Home Office from Inside the UK

030 Numbers: Landlines (up to £0.10 per minute), Mobiles (£0.3 – £0.40 per minute)
02 Numbers: Landlines (£0.16 per minute), Mobiles (£0.3 – £0.65 per minute)
0800/0808 Numbers: Freephone service

Contacting the Home Office from Outside the UK

General Enquiries:

Phone: +44 (0) 20 3080 0010
Alternative Number (if you cannot dial UK 03000 numbers): +44 (0) 203 875 4669
Opening Hours: 08:00 – 20:00 (Monday to Friday), 09:30 – 16:30 (Saturday and Sunday) (UK local time)

Costs of Contacting the Home Office from Outside the UK

Email the Home Office from Outside the UK:

Email Service: £2.74 per query
Telephone Helpline: £0.69 per minute

Language Support for Non-English Speakers

Multilingual Support:

Phone: +44 (0) 300 790 6268
Opening Hours and Languages:
- Arabic: 05:00 – 13:00, Sunday to Thursday
- Cantonese: 01:00 – 09:00, Monday to Friday
- French: 09:00 – 17:00, Monday to Friday
- Hindi: 04:00 – 12:00, Monday to Friday
- Mandarin: 01:00 – 09:00, Monday to Friday
- Russian: 06:00 – 14:00, Monday to Friday
- Spanish: 13:00 – 01:00, Monday to Friday

Online Support

For Online Application Issues:

Email: ApplyOnlineE-Support@homeoffice.gov.uk
Include: Your name, nature of the query/application, detailed description of the problem, and screenshots if possible.
Response Time: Usually within one working day.

Social Media Contacts

Home Office Social Media Platforms:

Note: While these platforms provide information, they may not be monitored for direct communication. For urgent queries, use phone or email contacts.

Home Office Addresses

Main UK Home Office:

Address: 2 Marsham Street, London, SW1P 4DF, United Kingdom

Service and Support Centres (SSCs):

Belfast:
- Her Majesty’s Passport Office, Law Society House, 90-106 Victoria Street, Belfast, BT1 3GN.
Cardiff:
- General Buildings, 1st Floor, 31-33 Newport Road, Cardiff, Wales, CF24 0AB.
Croydon:
- Lunar House, 40 Wellesley Road, Croydon, CR9 2BY.
Glasgow:
- Festival Court 1, 200 Brand Street, Govan, Glasgow, G51 1DH.
Liverpool:
- The Capital Building, 6 Union Street, Liverpool, L3 9PP.
Peterborough:
- Her Majesty’s Passport Office, Aragon Court, Northminster Road, Peterborough, PE1 1QC.
Sheffield:
- Vulcan House, Riverside Entrance, 6 Millsands, Sheffield, S3 8NU.
Solihull:
- Dominion Court, 41 Station Road, Solihull, Birmingham, B91 3RT.