Privacy Policy

Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;

1. Use of collected data;

1. Who has access to the data collected;

1. The rights of Site users; and

1. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Consent
By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting the Data Protection Officer.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific purposes; and

1. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are that we maybe not be able to provide UK immigration services or support.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

IP address;
Location;
Hardware and software details;
Clicked links; and
Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
First and last name;
Age;
Date of birth;
Sex;
Email address;
Phone number;
Address; and
Payment information.
This data may be collected using the following methods:
Creating an account and instruction to provide services.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

1. To provide UK immigration advice and guidance.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

Right to be informed;
Right of access;
Right to rectification;
Right to erasure;
Right to restrict processing;
Right to data portability; and
Right to object.

Children
We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians. This consent is collected when initiating our services.

Please see our Children’s Privacy Policy for additional information on how we deal with children’s personal data.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:

dpo@immtell.com
________________________________________
Level 18, 40 Bank Street, Canary Wharf, London, E14 5NR

Do Not Track Notice
Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email or updating your email preferences under “Your Account”

Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

1. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

1. Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and

1. Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

1. Monitor user preferences to tailor advertisements around their interests.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office in the UK.

Contact Information
If you have any questions, concerns or complaints, you can contact our data protection officer, at:

dpo@immtell.com
________________________________________
Level 18, 40 Bank Street, Canary Wharf, London, E14 5NR

Children’s Privacy Policy Website: https://www.immtell.com/ (the “Site”)

This Children’s Privacy Policy supplements the https://www.immtell.com/ Privacy Policy and applies to the personal information of children in the United States who are under the age of thirteen (13) (“child” or “children”). This Children’s Privacy Policy is made in accordance with the United States Children’s Online Privacy Protection Act (“COPPA”). Any terms defined in COPPA have the same meaning when used in this Children’s Privacy Policy.

Children’s Data We Collect
We collect personal information from children. We only collect personal information from children after sending a direct notice to parents and obtaining verifiable parental consent for the collection of the child’s personal information.

We collect the following personal information from children:

1. Information required to advice on UK immigration law..

Collection Methods
We collect personal information from children using the following methods:

1. Online forms and documents freely provided.

Use of Children’s Personal Information
We use the childrens’ personal information we collect in the following ways:

1. To provide UK immigration advice and guidance.

Public Availability
Children are not able to make their personal information publicly available on our Site.

Disclosure to Third Parties
We disclose personal information we collect from children to third parties. The types of third parties we disclose this personal information to and how they use the personal information are as follows:

Third party: UK Home Office
Use: To consider UK immigration applications in accordance with UK law.

Third Party Operators
Third parties do not use our Site to collect personal information about children who use our Site.

Parental Rights
A child’s parent or guardian can review their child’s personal information, direct us to delete their child’s personal information, and refuse any further collection or use of their child’s personal information. A parent or guardian can also agree to the collection and use of their child’s personal information but not allow us to disclose that personal information to third parties, unless disclosure is part of the service provided by our Site. A parent or guardian can exercise these rights via the following method(s):

1. Parents can contact us at dpo@immtell.com to request access to or deletion of their child’s personal information, or to provide or remove consent for the collection of their child’s personal information..

We will not require a child to disclose more information than is reasonably necessary to participate in an activity on our Site.

Contact Information
Questions and concerns about this Children’s Privacy Policy or about our, or third parties’, collection and use of children’s personal information, can be sent to:

Email: dpo@immtell.com
Address: 128 City Road, London, EC1V 2NX